Terms of service

Terms of Service

Aneta’s Mobile Phlebotomy Services is responsible for the drawing and delivery of laboratory specimens. AMPS does not collect any specimens without a physician order or a request from a laboratory. AMPS is not allowed to give any medical advice, treat, or diagnose anyone.

Aneta’s Mobile Phlebotomy Services needs patient information, copy of order and copy of insurance card (front and back) 48hours before scheduled appointment. If we do not receive the requested information in the time range mentioned, then the scheduled appointment will be considered canceled. This is extremely important so that we have adequate time to prepare for the blood draw and that we perform our job correctly.

Aneta’s Mobile Phlebotomy Services handles the delivery of all samples to their proper laboratory. If a sample is being collected for a laboratory that needs to be picked up via courier service, AMPS is not responsible for any delay of arrival to the laboratory, due to weather conditions or any other problems that may occur once the sample has been delivered or picked up by courier service.

Aneta’s Mobile Phlebotomy Services is not responsible for any errors that may occur at the laboratory. It is the labs responsibility to process specimen once received by AMPS. In the event of a lab error, AMPS would gladly return to recollect the sample at a discounted rate. Any error made by AMPS will be corrected by re-drawing at no extra charge; as long as all correct paperwork was submitted adequately prior to appointment.

Any errors in collection caused by Aneta’s Mobile Phlebotomy Services (drawing the wrong tubes, unable to obtain a satisfactory blood flow to collect the specimen etc.) will not incur a charge to the patient or will be redrawn at no additional charge to the patient.

Aneta’s Mobile Phlebotomy Services makes every attempt to have contact with the patients prior to the draw. We do not show unless we have made verbal contact with the patient the night before or morning of the scheduled blood draw.

Please be considerate, in the event an appointment needs to be cancelled, Aneta’s Mobile Phlebotomy Services needs to be given a 24-hour notice. You may reach us by phone or via email or text.

If we arrive at the appointment for the blood draw and are unable to collect the specimen due to circumstances beyond our control – example (the patient refuses, fasting blood draw was scheduled but the patient ate food, the patient did not drink plenty of water, the patient gets taken to the hospital after they have ordered STAT blood work or not available to be drawn etc.) the patient will remain responsible for the full charges of the draw. 

 

Any billing questions or problems for tests collected for this service should be directed to your insurance company or the laboratory billing department. Payment for services provided by Aneta’s Phlebotomy Services is collected on the day prior to appointment. Aneta’s Mobile Phlebotomy Services does not bill insurance companies, any claims must be submitted by the client, with no guarantee of reimbursement.

 

Aneta’s Mobile Phlebotomy Services is a private pay service. Specimen collection services are provided and billed by Aneta’s Phlebotomy Services.  Laboratory testing is billed through your insurance. Payments that have not been prepaid will be due at the time of service.

Please be advised that Aneta’s Mobile Phlebotomy Services is not responsible for any outstanding balances with LabCorp or Quest and will need to be settled prior to a scheduled home lab draw. The labs have the right to decline specimens of patients with outstanding balances.

Aneta’s Mobile Phlebotomy Services is an independent convenience service. Aneta’s Mobile Phlebotomy Services is not affiliated with any laboratories or doctor’s offices. Aneta’s Mobile Phlebotomy Services does not have the authorization to give discounts for any lab tests that are being collected.

We are fully HIPPA compliant and respect the privacy of clients we serve. Under no circumstances Aneta’s Mobile Phlebotomy Services will give out client’s personal information to unauthorized personnel. All client’s information is always kept personal and confidential.

Aneta’s Mobile Phlebotomy Services does not receive any results. In the event that your doctor did not receive results, it is the responsibility of the Doctor office to get in touch with the lab. Most of the time they have an account with the labs.

*For parents with children:

If your child is getting their blood drawn you must do your part. It is important to keep them hydrated 24 hours prior to scheduled blood draw.

The less stress in the room the higher the success rate. We are almost always successful on the first try, HOWEVER it may take up to 3 tries at times, this needs to be understood. This is normal, especially with tiny veins and a moving target. We understand how stressful it can be for you and your child during their blood draw, please understand how stressful it can be for us if we do not have understanding parents.

Safety is very important. If you know that your child gets aggressive when upset, is difficult to draw, or that it normally takes more than one person to hold them still it is extremely important that you please let us know so that we can make arrangements to have a safe and successful draw.

I understand the above terms and conditions and agree to have my lab (and/or my son/daughter) sample collected.